Privacy policy

Onmyo Spa Inc. – Privacy Policy

Last Updated: May 19, 2026

Onmyo Spa Inc. ("we," "our," or "the Spa") values your patronage and is completely committed to maintaining the security, confidentiality, and integrity of your personal and health-related information. This Privacy Policy outlines our transparent standards for collecting, processing, storing, and protecting your data when you visit our website, utilize our online booking interfaces, or engage in our physical spa treatments.

1. Categories of Information We Collect

To provide a premium and clinically safe wellness experience, we collect the following data categories directly from you:

  • Identity & Contact Details: Full name, mobile phone number, email address, and digital user account credentials provided during reservation or registration.

  • Financial & Billing Logs: Transaction histories, historical payment methods (including Cash and GCash processing details), invoice summaries, membership points, and gift voucher allocations.

  • Health, Medical & Wellness Data: Completed digital intake profiles, health disclosures (including blood pressure status, recent surgeries, physical contraindications, allergies, skin sensitivities, and pregnancy stages), and electronic consent form signatures.

  • Usage & Digital Data: Technical data automatically captured when accessing our website or booking interfaces, including IP addresses, browser types, device identifiers, and page interaction histories.

2. Primary Purposes of Data Processing

Onmyo Spa Inc. compiles and utilizes your personal and medical information strictly to drive smooth operational workflows and protect physical safety, specifically for:

  • Efficiently scheduling, modifying, and tracking your salon and spa bookings;

  • Reviewing mandatory health disclosures so our therapists can safely adjust pressure, technical modalities, heat applications, and oil selections to match your unique physical profile;

  • Securing financial checkouts, preventing transactional fraud, and validating packages or prepaid vouchers;

  • Routing automated transactional updates (such as appointment confirmations or cancellation alerts) and direct marketing campaigns (where explicit opt-in consent is provided).

3. Data Protection, Access Control, and Electronic Records Retention

  • Secure Portal Architecture: Your demographic details, operational logs, and intake responses are securely protected inside our cloud-based electronic customer management database ("Onmyo Portal"). We implement industry-standard technical and administrative security layers to protect your files from unauthorized leaks, modifications, or external access.

  • Enforced Access Restrictions: Access to client documentation is partitioned strictly by corporate role settings. Standard receptionists or front-desk cashiers cannot modify or view historical medical forms or global analytical financial tracking sheets. Your health disclosures are visible only to authorized operational managers and your assigned therapist prior to treatment.

  • Mandatory Safety Framework: Per our active system architecture, appointments cannot be safely processed or closed on our registers until the client has submitted their digital validation parameters via our automated feedback modules, ensuring clean verification loops.

4. Zero-Sharing Policy

Onmyo Spa Inc. does not sell, rent, lease, or distribute your personal identity markers or medical profiles to third-party data brokers or external marketing firms. Information is shared strictly under the following operational exceptions:

  • Core technology processors (such as our integrated payment gateways or our secure third-party booking infrastructure providers) acting strictly under contract to execute daily spa operations.

  • Regulatory or legal authorities, if explicitly compelled by a valid subpoena or local statute, or when necessary to protect the immediate physical safety of our staff, therapists, or guests.

5. Client Rights and Preferences

You retain the right to audit your personal customer file, request corrections to outdated phone numbers or contact data, object to certain data processing activities, or entirely opt out of marketing communications at any point. To exercise these rights, please coordinate directly with an Onmyo Spa manager or contact us using the details below.

6. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time to reflect adjustments in our services or shifts in legal requirements. Any modifications will become effective immediately upon being posted to our website with an updated "Last Updated" timestamp. We encourage you to review this policy periodically.

7. Contact Information

For questions, concerns, or data deletion requests regarding this Privacy Policy or our spa data practices, please reach out to us at: